Hi! I’m a senior user experience designer based out of Brooklyn, NY with 10+ years of design experience across payments, retail, and healthcare.
Here’s a sneak peek at some of the projects I’ve worked on…
Improving reconciliation of unknown charges 🔒
AMAZON · 2024-2025
Creating a better self-service journey for customers attempting to reconcile charges from Amazon on their bank statement with their purchase history to decrease customer service contacts related to unknown charges.
Unifying payment registration experiences 🔒
aMAZON · 2023-2024
Designing a unified registration framework for the 70+ payment methods accepted globally across Amazon businesses, ensuring all customers have a consistent and accessible experience.
Improving manual data entry for oncology nurses 🔒
IBM · 2019–2020
Reimagining the data entry workflow within Watson Health oncology products to decrease the time from creating a new patient case to viewing the patient’s treatment recommendations.
Surfacing literature insights for oncologists 🔒
IBM · 2019
Creating a medical publication dashboard and search experience leveraging technology which automatically identifies clinically relevant, high-quality scientific citations using abstract content.
🔒 Want to learn more? I’d be happy to share these case studies with you during an interview. Please reach out if you’re interested!